If you receive a faulty product, we are here to help. Please contact our Customer Care Team for prompt assistance. You can reach them by phone at 01234 880 310 or via email at customerservice@tinwaredirect.com. Our dedicated team is committed to addressing any concerns you may have and will work diligently to resolve the issue as quickly as possible.
When you contact us, please provide details about the faulty product, including the order number, a description of the issue, and any relevant photos if possible. This information will help us understand the problem better and find the best solution for you. Our team will guide you through the next steps, which may include returning the product for a replacement or a refund, depending on the situation.