If you need to initiate a return, we’ve made the process simple. You can start by logging into your online account and submitting a return request. This will ensure that your return is properly tracked and processed as quickly as possible.
Alternatively, if you prefer, you can reach out to our dedicated customer service team via email at customerservice@tinwaredirect.com. They will be happy to assist you with any questions you have and guide you through the return process.
Before sending the item back to us, please make sure to download and complete our returns form. This form should be placed inside the box to help us efficiently process your return once it arrives.
For UK customers, please send your returns to:
Tinware Direct Limited, Crowhill Farm, Ravensden Road, Wilden, Bedford, MK44 2QS, United Kingdom.
EU Customers, please send your returns to:
Tinware Direct BV, De Hooge Akker 18, 5661 NG, Geldrop, Holanda